NEW APPROACHES IN HRM
11 Build in linkages If you want to build a comprehensive understanding of the entire employee lifecycle, it’s important to build in linkages to and from other content and data. For example, if you already run an engagement survey that data may help you inform which factors to focus on in your exit survey as well. Also, make sure your surveys are customized to your specific programs instead of using cookie- cutter questions that don’t address the root of the problem. Empower action Employee experience surveys give you a lot of valuable information. But there’s no point in having it if you don’t use it to take action. We recommend looking at both the aggregate results to modify your organization-wide programs, as well as detailed results. From there, you can identify whether there are particular hiring managers, departments, or teams that need extra support and help them understand how they’re doing compared to the company overall. This will give everyone the opportunity to independently make small tweaks to improve employees’ experiences. A strong employee experience is one of the most powerful investments your organization can make. It’ll lead to noticeable benefits such as a wider talent pool, improved retention, and increased reve nue. But it doesn’t stop there. A well -designed employee experience also ensures that your employees – who are your company’s greatest assets – are set up for success before, during, and after their tenure at your company. Illustrative Cases EX # 1. Deloitte In Deloitte’s Global Human Capital Trends report release in 2017, the research organization found 80% of executives feel staff experience as being important or very important. That said, however, only 22% feel their respective companies are good at building a unique experience for everyone. Worse still, nearly 60% say their companies aren’t ready to address the challenge. How does a company start to change these perceptions? One sector to focus on would be learning. In fact, companies should focus their respective learning strategies on training and support, manager development, self-directed and dynamic learning. # 2. Walmart Walmart is one of the largest distribution networks in the world. It makes millions of products globally. That brings up some hefty safety challenges. To put this in perspective, just a 5%
RkJQdWJsaXNoZXIy Mjc3NjY=