NEW APPROACHES IN HRM

10 Employee Journey Finally, a strong employee experience can make a huge difference on your organization’s bottom line. An analysis of over 250 global organizations found companies that scored highest on employee experience benchmarks have four times higher average profits, two times higher average revenues, and 40% lower turnover compared to those that didn’t. This demonstrates that an investment in employee experience does pay off. How to design a strong employee experience Whether you already have an employee experience plan in place that you want to improve, or you’re about to design one from scratch, here are our best recommendations: Determine your top First, you need to identify what aspect of the employee priority experience your organization should focus on. If you’re about to significantly increase hiring volumes, you may want to focus on the attraction/recruitment stage first and consider using a candidate survey to get feedback. Or if you’re seeing high turnover rates, put your resources into understanding and improving an employee’s exit experience may be your first step. There’s no right or wrong place to start – it all depends on your organization’s priorities at the moment. Start capturing data Once you’ve determined your top priority, the most important thing is to start capturing feedback. It takes time to collect enough data to begin to draw linkages and tell stories about the employee experience. That’s why we recommend not overwhelming yourself by tackling everything at once. Instead, start by focusing on one aspect of the employee experience (such as onboarding), iterate, and grow your employee experience data capture program from there.