NEW APPROACHES IN HRM

85 trained employees. Highly developed employees are believed to be the cornerstone of an organization; hence, a well-informed employee will perform extraordinarily to drive the business to the highest depth. Training and development are important to the success of an organization because training is the systematic process of providing an opportunity to learn Knowledge, Skills , and Attitudes (KSA) for current or future jobs. OED (2013) affirmed that learning is „ the action of receiving instruction or acquiring knowledge ” . Therefore, acquiring the (KSA) when trained will result in a relatively permanent change in behavior. Training employees Moreover, training employees play a vital role in improving performance and increasing productivity. Blanchard & Thacker (2013) assert that development refers to the learning of KSAs and described coaching as a process that enables learning and development to occur and thus performance to improve. Coaching learning and eLearning are the highest approach of learning that stimulates and guides to acquire new skills as it is a form of learning that develops knowledge, skills, and attitude. Benefits of training Existing literature presents evidence of the existence of obvious and development effects of training and development on employee performance. Wright & Geroy (2001) affirmed that employee competencies transform through effective training programs. It therefore not only improves the overall performance of the employees to effectively perform their current jobs but also improves the knowledge, skills, and attitude of the workers necessary for the future job, hence contributing to exceptional organizational performance. Swart et al. (2005) believe that training is a means of dealing with skill deficits and performance gaps as a way of improving employee performance. Training the employees improve competencies, and this will also enable them to work efficiently to achieve the organization objectives competitively. Moreover, dissatisfaction complaints, absenteeism, and turnover can be greatly reduced when employees are so well trained that they can experience the direct satisfaction associated with the sense of achievement and knowledge that they are developing their inherent capabilities (Pigors & Myers 1989).