NEW APPROACHES IN HRM

77 the industry’s best practice. It has been proven that training does not only develops employees but also supports a business to make the best use of human resources in favor of increasing competitive advantage. Learning and Development in organizations are key to the provision of skills and knowledge necessary for effective performance, and it contributes to organizational objectives, preparation for future changes and enable the ability to meet current job requirements. CIPD (2016) defines Learning and development as an important tool use by organization to bring together employee’s capability, competencies, and skills needed for their role, and the development of these skills brings about organizational success and sustainability. Coaching Learning and eLearning are usually incorporated within the HR department, in over two fifths of organizations L&D is a specialist role within the HR department and in one-fifth it is part of generalist HR activities. In just under two-fifths L&D activities are split between HR and another area of the business or are separate from the HR function (CIPD, 2015). Coaching learning and eLearning is an important tool for skill development that will aid business performance, create a good atmosphere for teamwork which will support a dynamic environment for work, and this corroborate with Bandura (1997) who affirmed tha t environment constitutes to people’s performances. As stated above, eLearning, Coaching and reversed mentoring play a vital role in developing skills which will in the end add value to performances and as well boost organization productivity. See below explanation . E-Learning According to Netteland (2009), implementing e-learning technologies also known as „ Digital Learning ” has become a standard in many organizations to enable trainees to learn about the company goals and internal environment. Using e-Learning will also accommodate the visual and auditory learners amongst the trainees (Fleming and Baume, 2006). It is also known that 69% of employees agree that online learning is more effective to their jobs although it is important for online learning to be relevant to the work of employees from the survey conducted by Chartered Institute of Personnel Development CIPD (CIPD, 2017).