NEW APPROACHES IN HRM

28 Conclusion When we try to understand the employee experience, there are three key elements that we need to grasp: software systems, processes, and culture. In order to improve the employee experience, the organization needs to take a good look at the state of these three categories in the current organization, and how they align with each other. Intuitive and user-friendly software systems will ultimately fail if they don’t bring value to individual employees. Systems should make the employee’s life better or their work easier. This means that these systems should help to streamline the processes that they have been designed for. In addition, HR and work processes should be optimized to create a good employee experience. Last but not least, a digital culture is a necessity to get the most out of software and systems. Culture also plays a key role in collaboration and in making sure that employees are empowered, engaged, and managed the way they should. The employee experience offers a new perspective on how we manage people. This perspective takes the employee and their subjective experience as a starting point. There are countless factors that influence how employees experience work – but as an (HR) organization we’re in a position to influence some of the most important ones. When we do this right, employees will have a better time at work and contribute more to the organization. Although the online gig economy is growing, it is by no mean going to dominate the workforce — not even close. The vast majority of us will continue to be full-time employees the way we are today. It’s true our workforce will be more dynamic and fluid, but employment as we know it isn’t going anywhere. A recent report found that the percentage of adults earning money from online platforms in the last year is around 3%. The number of people who make a full-time living from freelancing is undoubtedly much smaller. Although researchers have found the online gig economy to be quite tiny, they also found that it is growing remarkably quickly. In fact, there was a 10x increase in the percentage of adults participating in the online gig economy each month in 2020 and a 47x increase in the cumulative percentage of adults who have ever participated in the online Gig economy. References · Accenture Strategy, 2017, Gen Z Rising - 2017 Edition · Accenture Strategy, 2017, HR/Employee Experience study , https://www.accenture.com/us-en/insights/strategy/employee- experience-reimagined · Adkins, A., 2016, Millennials: The Job-Hopping Generation , http://news.gallup.com/businessjournal